Frequently Asked Questions

Things people ask before they get in touch, answered honestly.

If you do not see your question here, reach out directly. We would rather answer it upfront than have you guess.

How much does a website or system cost?

Starter websites begin at Ksh 58,000, Business websites from Ksh 95,000, and Premium websites from Ksh 150,000. Custom business systems start from Ksh 250,000 and Android applications from Ksh 220,000. Every project begins with a Discovery & Strategy engagement from Ksh 15,000, which is credited toward your project, followed by a written proposal before any development begins.

How long does a project take?

Timelines depend on scope and are confirmed in writing as part of your proposal, not estimated as a vague range upfront. A straightforward website naturally takes less time than a custom business system or Android application built around specific operational requirements.

Do you offer payment integration?

Yes. We integrate M-PESA payments into websites, business systems and Android apps, and can set up other payment methods depending on what the project requires.

What happens after a project is launched?

You receive a full handover, including login credentials and guidance on how to manage your own content going forward. If you'd like ongoing support after launch, our Monthly Maintenance package starts from Ksh 8,000 per month.

Can you fix or take over a website someone else built?

Yes, and we do this regularly. We review the existing site or system first and give an honest assessment of whether it makes sense to repair it or rebuild it, rather than charging you to patch something that should be rebuilt.

Do you work with clients outside Malindi or outside Kenya?

Yes, we work with clients everywhere across Kenya and internationally. Engagements are managed remotely through scheduled meetings, email and WhatsApp, and most clients never need to meet in person. International clients can pay via bank transfer.

Is a Discovery & Strategy session required before starting a project?

Yes. Every project begins with this engagement so we can understand your objectives, gather requirements and define the right solution before a proposal is prepared. It's a paid consulting service, separate from development, and its cost is credited toward your eventual project.

Is a contract required before work begins?

Yes. No project proceeds without an official contract signed by both parties, alongside the agreed proposal and commencement payment.

What if I need something outside the agreed project scope?

Anything outside the approved scope may require additional time, a revised quotation, or a separate engagement, so that quality, timelines and expectations stay clear for both sides throughout the project.

Still have a question that isn't answered here? Send it over directly.

info@veritasdataservices.com